Trr66 Privacy Policy —
Our Commitment to Protecting Your Data

Trr66 (trr66.net) is an online betting and casino platform operating to serve users in Malaysia. We take the privacy of every member extremely seriously at all times. This Privacy Policy explains in detail how we handle your personal information from the moment you register through the entire duration of your membership with us.

This document applies to all information collected through the trr66.net website, the trr66 mobile app, and any other official communication channels operated by us. By continuing to use the platform, you confirm that you have fully read and understood this policy.

Trr66 operates in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia, and we are committed to ensuring every aspect of member personal data processing complies with applicable legal provisions.

Trr66 collects your personal information through several means — directly when you register or use the platform, automatically as you browse our website, and sometimes through trusted third parties such as payment providers.

Below is a summary of the types of data we collect and their respective purposes:

The personal information we collect is used responsibly for the following purposes only:

• Account management: Creating and maintaining your member account, including the identity verification (KYC) process required for financial transaction processing.
• Transaction processing: Processing deposits, withdrawals, and all other financial transactions in your account securely and accurately.
• Customer support: Addressing enquiries, complaints, and assistance requests you submit to our support team.
• Platform security: Detecting and preventing fraud, money laundering, unauthorised access, and suspicious activity on our platform.
• Legal compliance: Fulfilling the legal and regulatory obligations imposed on trr66 as an online wagering platform operator.
• Service communications: Sending you important notifications related to your account, transactions, security updates, and policy changes.
• Platform improvement: Analysing usage patterns in aggregate and anonymously to improve the user experience and service quality of trr66.

Trr66 not use your personal data to send advertisements or marketing communications without your prior consent.

Trr66 does not sell or disclose your personal data to third parties for commercial purposes. However, in the following limited situations, your data may be shared:

• Payment providers: Required transaction details are shared with our appointed payment service providers to process your deposits and withdrawals securely.
• Game providers: Limited technical data is shared with game software providers to ensure the integrity and accuracy of the games you play.
• Legal requirements: trr66 will disclose information to the relevant authorities if required by court order, applicable laws, or regulations.
• Fraud prevention: Information may be shared with recognised fraud prevention agencies to protect the platform and members from fraudulent activity.

All third parties who receive your data are bound by strict confidentiality agreements and are required to process that data only for agreed purposes. trr66 is not responsible for the privacy practices of third parties beyond the scope of those agreements.

Trr66 implements a comprehensive range of technical and organisational security measures to protect your personal data from all threats:

• Data encryption: All sensitive data is encrypted using 256-bit SSL/TLS encryption during transmission and storage. Passwords are stored in a one-way hashed format that cannot be decrypted.
• Firewall and monitoring: Our server systems are protected by multi-layered firewalls with real-time threat monitoring 24 hours a day, 7 days a week.
• Two-factor authentication: We support two-factor authentication (2FA) to add an extra layer of security to your account.
• Security audits: trr66 systems undergo regular independent security audits to identify and address any potential vulnerabilities.
• Staff training: All trr66 staff who handle personal data undergo regular data security training.

Trr66 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

• Essential cookies: Required for core platform operations such as login session management and security. These cookies cannot be disabled without affecting platform functionality.
• Preference cookies: Storing your personal settings such as preferred language and display preferences for a more convenient experience.
• Analytics cookies: Helping us understand how members use our platform in aggregate without identifying specific individuals, for service improvement purposes.
• Security cookies: Used to detect and prevent fraudulent activity and to ensure the security of your login session.

You can manage your cookie settings through your web browser settings. Please note that disabling essential cookies may affect your ability to fully use certain features of the trr66 platform.

As a trr66 member, you have the following privacy rights guaranteed under Malaysia's PDPA and our policy:

To exercise any of the above rights, please contact our customer support team. Requests will be processed within 14 business days. In cases requiring additional identity verification, this period may be extended to up to 30 business days.

Trr66 retains your personal data for as long as your account is active or as long as necessary to provide services to you. After account closure, we retain your data according to the following periods:

• Financial and transaction records: Stored for 7 years after the transaction date to fulfil legal and tax requirements.
• Identity verification (KYC) records: Stored for 5 years after account closure for anti-money laundering legal compliance requirements.
• Customer support communication logs: Stored for 3 years for reference and dispute resolution purposes.
• Technical data and system logs: Stored for 1 year for security and digital forensics purposes where required.

Upon expiry of the retention period, your data will be securely deleted or anonymised in a manner that cannot be re-identified to any specific individual.

The trr66 platform is exclusively for individuals aged 18 years and above only. We do not knowingly collect any personal information from minors.

If we discover that personal data has been collected from a minor without proper age verification, we will take immediate steps to delete that information and close the account in question. If you become aware that someone under the age of 18 has registered an account at trr66, please contact us immediately via customer support.

Trr66 reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. When material amendments are made, we will:

• Displaying a clear notice on the trr66.net homepage regarding changes that have been made.
• Updating the "Last Updated" date at the top of this document.
• Sending notifications to members via email or in-platform messages for significant amendments.

Your continued use of the trr66 platform after any amendments are published constitutes your acceptance of the updated Privacy Policy. You are advised to review this page periodically.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how trr66 handles your personal data, please contact our Data Protection Officer through the following channels:

• Live Chat: Available 24/7 directly within the trr66 platform — the fastest way to get immediate assistance.
• Email: Submit your written enquiry to our privacy team at [email protected]

We are committed to responding to all privacy-related enquiries within 3 business days. For more complex data rights requests, the processing period is up to 14 business days.